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Amazon Sued Over the 1984 Practice and Book

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I have written previously about Amazon's reaching out and deleting Orwell books from users Kindles. It turns out their reason for doing so was sound (the book was put up by someone without the rights to do so) but their technique was flawed. They deleted the copy and refunded the cost to the owner.

A better approach suggested by many would have been to offer the owner the official version or the choice of a refund. What complicates this further is notes and virtual highlighting is associated with the book on the kindle and is lost in the case of a swap.

Jeff Bezo's, Amazon's CEO, realized the flub and publicly acknowledged their fail.

"Our 'solution' to the problem was stupid, thoughtless, and painfully out of line with our principles," Bezos wrote to customers. "It is wholly self-inflicted, and we deserve the criticism we've received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission."

Now a class action suit has been initiated by Justin Gawronski and Antoine Bruglier on behalf of Kindle users for this deletion. Specifically cited is the loss of notes associated with the illegal copy of 1984. Also cited is that the Kindle terms of service which states Kindle users have a right to keep a permanent copy of all content they purchase.

H/T to PC Magazine for catching the start of this lawsuit.